Into Hospitality's Future with Chatbots

February 8th, 2019

Microsoft, Vyskočilova 1561/4a, 140 00 Praha 4


We'd like you to invite you to our hackathon!

Let's join forces and come up with some great chatbots for the hospitality industry. We have Azure Bot Service and the Mews property management system right at our fingertips. Not to mention, we've invited the team from BooAI to introduce their Chatbot Flow Designer to ease our dialog configuration.

Results

1st prize - mluvii team
2nd/3rd prize - buddy team and four team

mluvii team has presented a guest end-to-end chatbot. Being placed on top of hotel's website, it gives the guest the direct access to support, checkin/out, and ordering additional products. They have used their existing solutions deployed to Azure.

Buddy team came up with a room service bot. It's main purpose would be help the guests with their requests and complains about the room they're staying in. For the hotel staff, it'd generate the analytics and give them better overview of the state of their rooms and services.

Four team tried to give their chatbot even broader specification. A concierge service available to both guests and hotel staff allowing them to ask for restaurant or another place recommendation and assisting them in the hotel lobby in general.

Award

We will evaluate solutions based on following criteria

  1. Readiness for deployment
  2. Business value
  3. Completness / Working scenario

and award best teams with cash prize

  • 1st prize - 1500 EUR
  • 2nd prize - 1000 EUR
  • 3rd prize - 500 EUR

that can be used in any of our 750 hotels in 43 countries. ;-)

Schedule

We start at 10:00 with introduction of all technologies. Around lunch time, we get to brainstorming ideas and finalising teams. Afternoon is for coding with final presentations starting around 17:30. Final award ceremony is planned for 19:45 followed by some networking.

Prerequisities & what to do/install BEFORE hackathon

Integrated development environment (IDE) - must

.NET

JavaScript

Azure

About

MEWS

https://mewssystems.com

Mews is a cloud-based Property Management System (PMS) that helps hotels, hostels, or any other type of rental accomodation automate their operations so they can focus on their guests. Our intuitive and open platform lets users integrate their favorite apps and manage their properties from any device at any time.

There are Mews-powered properties operating in 41 countries and across 5 continents, meaning that our software is quickly conquering the hearts of hoteliers and guests around the world

Adam Britton

Adam is the Marketplace Product Manager at Mews systems. Adam comes from working in hotels and hostels in Australia and manages all connections to the Mews API.

Vojta Kopal

Vojta leads the frontend development team at MEWS and loves experimenting with machine learning and AI. He also enjoys looking for potential business use cases, coffee, and long walks through the forest.

Azure Bot Service

Build, connect, deploy and manage intelligent bots to interact naturally with your users on websites, apps, Cortana, Microsoft Teams, Skype, Slack, Facebook Messenger, and more.

Microsoft

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

https://news.microsoft.com/facts-about-microsoft/#About

Filip Řehořík

Technical evangelist from One Commercial Partner department for Central and eastern Europe responsible for top independent software vendors (ISV) located in The Czech Republic. He focuses on solutions based on serverless and artificial intelligence.

Marek Lani

As a Software Engineer working for the Commercial Software Engineering Department, he provides hands-on support for both design and initial implementation of solutions built on top of Microsoft Azure cloud services. His main focus are services and tools for creation of chat bots, as well as Serverless and Internet of Things solutions.

Martin Šimeček

Martin works as Software Engineer at Microsoft. As part of a global team which helps customers and partners with their innovative projects. His job is to code with developers from companies of any size to develop solutions for their business problems, using Microsoft‘s latest technologies. His main focus areas are: chatbots, Cognitive Services, Azure Functions and Microsoft Azure as a platform for developers.

BooAI

BooAI helps with the creation of chatbots and the automation of communication with the client. Our goal is effective development and integration of chatbots.

We created Chatbot Flow Designer, a unique application for efficient and easy chatbot creation even for the most demanding users. Create a chatbot easily in a few clicks.

https://booai.cz

Jakub Eiselt

Jakub is the CTO at BooAI. He is the chatbot specialist and .NET developer. He likes pure code and design. He is a geek and a gamer.1st